TY - JOUR T1 - Assessing women's satisfaction with family planning services in Mozambique JF - Journal of Family Planning and Reproductive Health Care JO - J Fam Plann Reprod Health Care SP - 222 LP - 228 DO - 10.1136/jfprhc-2015-101190 VL - 43 IS - 3 AU - Leonardo Chavane AU - Martinho Dgedge AU - Patricia Bailey AU - Osvaldo Loquiha AU - Marc Aerts AU - Marleen Temmerman Y1 - 2017/07/01 UR - http://jfprhc.bmj.com/content/43/3/222.abstract N2 - Background The contraceptive prevalence rate in Mozambique was estimated as 11.3% in the last Demographic and Health Survey. The impact of family planning (FP) on women's health and on the reduction of maternal mortality is well known.Methods Acknowledging the importance of user satisfaction in the utilisation of health services, exit interviews were used to assess women's satisfaction with FP services in Mozambique. The survey, conducted in 174 health facilities, was representative at the national level, covered all provinces, and both urban and rural areas.Results Overall, 86% of respondents were satisfied with FP services, but issues such as insufficient supplies of oral contraceptives and the low quality of healthcare provider/client interactions were given as reasons for women's dissatisfaction.Conclusion Defined actions at the level of health service provision are needed to tackle the identified issues and ensure improved satisfaction with, and better utilisation of, FP services in Mozambique. ER -